LEGAL NOTICE

SML GOLD TRADING LLC is the data controller for the data collected on this website. You can contact us at contact@smlgold.com for any questions regarding this privacy policy.

Nature of the Collected Data

While browsing, our server (hosted at LWS.FR) stores logs. This mainly involves retrieving your IP address and the history of your requests (such as a page visit, for example).

Users may provide their personal data by making a request via the contact form, the online order form, or by filling out a newsletter subscription form.

Purpose of Data Collection

The purpose of server logs is to detect intrusion attempts and anomalies in order to ensure the security of the computer system.

The information that users input via the contact form, the online order form, or by filling out the newsletter subscription form is used only to respond to the user’s request. When the request is commercial, and with the explicit consent of the concerned person, personal data may also be used to send mailings on business-related topics (new service, participation in events, etc.). Personal data will be used only for these purposes.

Who Processes the Collected Data?

DIREXION (website management company, subcontractor) and LWS.FR (hosting company, subcontractor) are the recipients of the server logs for the above-described purpose. Access to the logging system is secure and regulated. LWS.FR is a subcontractor and guarantees that it has implemented all technical and organizational measures to protect data as required by the General Data Protection Regulation (GDPR), which replaces Directive 95/46/EC.

SML GOLD TRADING LLC is the recipient of information collected via the contact form, the online order form, or the newsletter form for the purposes described above.

User Consent

Each user is clearly informed of the potential uses of their personal data at the time they provide it, as described in this privacy policy.

Retention Period

Server logs are stored for a period of 24 months.

Data collected via this site’s contact form are kept for a duration of 3 years. Data from the newsletter form are kept until the customer decides to unsubscribe from the newsletters. An unsubscribe link will always be provided in each email.

Rights of the Data Subjects

In accordance with the General Data Protection Regulation (GDPR), users have the following rights regarding the data that SML GOLD TRADING LLC collects about them:
Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restriction
Right to data portability

For any requests concerning these rights, users can send an email to contact@smlgold.com with the subject of their request. SML GOLD TRADING LLC commits to responding to this request within 15 working days.

For security reasons, for each request related to these rights, SML GOLD TRADING LLC will verify the identity of the person submitting the request. SML GOLD TRADING LLC will respond to the request only after positive identification.

Competent Authorities in Matters of Privacy Protection

Data Protection Authority
Rue de la Presse, 35 in 1000 Brussels (BE)
+32 (0)2 274 48 00
contact@apd-gba